Welcome to Krishna Shawl & Collection. We are committed to delivering your orders safely, efficiently, and on time. Please read our Shipping Policy carefully to understand how we process and deliver orders.

• Order Processing

  All orders placed with Krishna Shawl & Collection are processed within 1–3 business days after order confirmation. Orders placed on weekends or public holidays will be processed on the next working day.

  Once your order is confirmed and processed, you will receive shipping and tracking details through email, phone, or message notification.

Shipping Coverage

We currently provide shipping services across India and may also offer international shipping for selected locations. Delivery availability may vary depending on the destination and courier service coverage.

For international shipping inquiries, customers can contact us directly before placing an order.

Delivery Time

Estimated delivery timelines may vary depending on your location:

• Local & Nearby Areas: 2–4 business days
• Domestic Deliveries Across India: 4–8 business days
• International Deliveries: 7–15 business days

Delivery times are approximate and may be affected by weather conditions, courier delays, festivals, or unforeseen circumstances.

Shipping Charges

Shipping charges may vary based on:

• Delivery location
• Product weight and size
• Order value
• Shipping method selected

Any applicable shipping charges will be displayed during checkout before payment confirmation.

Order Tracking

Once your order is shipped, tracking details will be shared with you so you can monitor the delivery status of your package in real time.

If you experience any issues with tracking information, please contact our support team for assistance.

Delayed or Failed Deliveries

While we strive to ensure timely deliveries, Krishna Shawl & Collection is not responsible for delays caused by courier companies, natural disasters, transportation issues, or incorrect shipping details provided by customers.

If a delivery attempt fails due to an incorrect address or unavailable recipient, additional shipping charges may apply for re-delivery.

Damaged or Missing Items

Customers are requested to inspect packages upon delivery. If you receive a damaged product or if any item is missing, please contact us within 24–48 hours of receiving the order with relevant photos and order details.

We will review the issue and provide appropriate assistance or resolution.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping and contact information during checkout. Krishna Shawl & Collection will not be liable for orders delayed or lost due to incorrect address details submitted by the customer.

Contact Us

If you have any questions regarding shipping, delivery timelines, or order tracking, please contact Krishna Shawl & Collection through our official website, customer support number, or store contact information.

Thank you for shopping with Krishna Shawl & Collection. We appreciate your trust and look forward to serving you with quality products and reliable delivery services.